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SANS Lab OVPN File Not Available


Your SANS course includes Virtual Labs that require a VPN connection. Please note that although the VPN key link may be visible in your portal or player, your VPN key link will only be available during the access period specific to each training modality and course number.

Please locate your training modality and course number below for details about VPN Key access. If you reach this page within the specified access period, please contact support.

OnDemand Students

VPN key access is granted approximately 10 minutes after you start your OnDemand training. Please allow an additional 10 minutes to pass and if you reach this page after a second attempt, please contact support.

vLive and Simulcast Students

You have likely reached this page because access to the SANS Lab Environment has not been authorized yet. Find your course below for more detailed information.

  • AUD507, FOR500, and SEC580 Students

    VPN key access is granted 7 days before your course start date. If it is within that period, please contact support.

    SEC511, SEC560, SEC573, SEC575, SEC642, SEC660, and SEC760 Students

    Two VPN labs are used during these courses.

    • A VPN A key is used during sections 1 through 5 and access is granted 7 days before your course start date. If it is within that period, please contact support.
    • A VPN B key is used during section 6 of your course. Due to the competitive nature of section 6, VPN key access is granted approximately 4 hours before the start of section 6. If it is within that time period, please contact support.

    FOR526, FOR610, SEC501, SEC503, SEC504, and SEC542 Students

    A VPN B key is used during section 6 of your course. Due to the competitive nature of section 6, VPN key access is granted approximately 4 hours before the start of section 6. If it is within that time period, please contact support.

Mentor, Community, and other students attending a live event

If you received a Virtual Lab email granting access and reach this page, please contact support.

Support Information:

If you are within the specified access period and believe your VPN key should be active, you believe you reached this page in error, or have VPN key or lab related questions, please email Virtual-Lab-Support@sans.org for assistance.