Support guides for the Cyberguard Firewall Appliance

The reason for this document is that there is very little out there on the internet, on training courses, product cd's, release notes or 'readme' help files for Cyberguard firewall administrators to 'pick up and use'. Additionally there are many occasions where there is just little information if none at all to assist (excluding paying for support) in tuning troubleshooting and special unique guidelines. This aims to bridge the gap by providing a comprehensive guide that has been accumulated over the years of administration and to alleviate some of the frustration for Cyberguard firewall administrators. This list of various tips and notes gathered together forms an invaluable guide due to the fact that its based on years of experience; undocumented by official lines but proven tried and tested in our lab plus on many Cyberguard pairs under maintenance contracts. These vary from 8 HA (high availability) pairs for MOD another dozen pairs for commercial and e-com. enterprises and others for government departments housed in a large outsourcing data centre. It combines various troubleshooting guides how-to tips and warnings to date. It's impossible to list every scenario but these that I have listed below I have rated as some of the most likely most useful and aim to be both functional and practical.