Secure Remote Server Administration of the Windows Server Family Using Windows Terminal Services

Secure remote server administration is part of a multi-layered secure network environment. Servers and networking environments need to be properly configured, and analysts need to use appropriate access levels while performing their tasks. The tools that an analyst uses must be secure or used in a secure fashion. With the advent of Windows 2000 Server and Windows Terminal Services, secure remote administration is possible across a networked environment. In this paper, I propose a method for installing and configuring Windows Terminal Services in a secure environment, I propose methods for developing an analyst's work environment, and I propose an essential set of tools. This paper provides an overview of Windows Terminal Services (WTS) and its operating scenarios. I discuss how to install and secure Windows Terminal Services. However, because WTS can be used as part of defense in depth strategy for secure computing, I also provide details for configuring a workstation environment to utilize WTS. In addition, I provide guidance for user account administration as it is relates to remote server support. Finally, I provide a framework for securely managing remote servers through standardized tools and workstation environment.