Cyber Leadership, Trust and the Human Dimension with Jitender Arora | 32

Is the CISO role quietly becoming one of the hardest jobs in business — and is the industry doing enough to keep the people in it? In this episode, Ciaran and James sit down with Jitender Arora, Partner and CISO for Deloitte North and South Europe, to discuss the human side of cyber leadership and how the role is changing. As a veteran of the industry, Jitender shares his perspective on burnout and supporting cyber talent, how the CISO role is shifting towards trust, and how organisations can prepare for AI.

Highlights:

The human dimension of cyber leadership

Industry pressure and burnout in cyber, and how organisations can better support and develop talent

• Burn-out an "occupational phenomenon": International Classification of Diseases | Why burnout is a growing problem in cyber-security
• Cybersecurity burnout puts UK organisations at risk
• 2025 ISC2 Cybersecurity Workforce Study
• Strategic Cybersecurity Talent Framework | World Economic Forum

AI and organisational readiness

Covering cyber fundamentals, regulation, frameworks and preparation for AI

• AI Risk Management Framework | NIST
• EU AI Act
• How to Manage Tech Debt in the AI Era

Talking to the board

Why clearer communication, better conversations and real engagement matter most

• How to talk to board members about cyber | National Cyber Security Centre
• Cyber Security Toolkit for Boards
• Principles for Board Governance of Cyber Risk
• Mapping cyber governance code to WEF principles for Board Governance of Cyber Risk

Additional resources:

• EP 54 - Zen and the Art of CISO Leadership | CyberArk
• Following Change. Life-Work balance and Current Chapter… | Jitender Arora

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Contact:

• Have questions or comments? Email us at cyberleadersnetwork@sans.org