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Closing the Critical Skills Gap for Modern and Effective Security Operations Centers (SOCs): Survey Results

  • Wednesday, July 29, 2020 at 1:00 PM EDT (2020-07-29 17:00:00 UTC)
  • John Pescatore, Barbara Filkins


  • Awake Security
  • Anomali
  • Cisco Systems Inc.
  • ExtraHop
  • LogRhythm
  • Reversing Labs
  • Siemplify
  • Swimlane
  • ThreatConnect

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Any successful security operations center (SOC) will combine skilled people, effective processes and efficient technology. Previous SANS surveys have shown that the skills of the people are the prime prerequisite to enable organizations to define critical SOC processes; create use cases, hypotheses and plans; architect effective security solutions; and efficiently deploy, operate and maintain security systems. From that skills base, sophisticated technology and tools can be used as a force multiplier. CISOs and SOC managers who can reduce or close their critical skills gaps have the highest probability of minimizing business impact from cyberattacks when budgets and staffing are constrained.

Webcast attendees will learn:

  • Where hiring managers turn when sourcing potential new hires
  • Which skill areas are most sought after
  • What technologies employers wish new hires had hands-on experience using
  • Which security technologies are perceived as enabling organizations to delay or mitigate the need for additional staff

Register today to be among the first to receive the associated whitepaper written by SANS Director of Emerging Security Trends, John Pescatore.

Click here to register for a companion webcast to be held at 1 PM ET on Thursday, July 30, 2020 a panel discussion with survey author John Pescatore and selected sponsors that digs more deeply in to the results.

Speaker Bios

John Pescatore

John Pescatore joined SANS as director of emerging security trends in January 2013 after more than 13 years as lead security analyst for Gartner, running consulting groups at Trusted Information Systems and Entrust, 11 years with GTE, and service with both the National Security Agency, where he designed secure voice systems, and the U.S. Secret Service, where he developed secure communications and surveillance systems and "the occasional ballistic armor installation." John has testified before Congress about cybersecurity, was named one of the 15 most-influential people in security in 2008 and is an NSA-certified cryptologic engineer.

Barbara Filkins

Barbara Filkins, SANS Analyst Program Research Director, holds several SANS certifications, including the GSEC, GCIH, GCPM, GLEG and GICSP, the CISSP, and an MS in information security management from the SANS Technology Institute. She has done extensive work in system procurement, vendor selection and vendor negotiations as a systems engineering and infrastructure design consultant. Barbara focuses on issues related to automation—privacy, identity theft and exposure to fraud, plus the legal aspects of enforcing information security in today’s mobile and cloud environments, particularly in the health and human services industry, with clients ranging from federal agencies to municipalities and commercial businesses.

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