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WORKSHOP | LEADERSHIP | You Can’t Patch People: Operationalizing EQ in ICS/OT Cybersecurity

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WORKSHOP | LEADERSHIP | You Can’t Patch People: Operationalizing EQ in ICS/OT Cybersecurity (PDF, 0.75MB)Last updated: 08 Jun, 2026
Presented by:
Peter Jackson
Peter Jackson

Some ICS/OT cybersecurity failures occur because teams lack technical controls. More often, gaps occur because trust breaks down between cybersecurity, engineering, and operations. Emotional intelligence is not a “soft skill” – it is an operational capability that determines whether security programs succeed or stall.

SANS ICS Security Summit 2026

Presenter

Peter Jackson
Peter Jackson

Peter Jackson

Certified Instructor

Peter Jackson leads the SGS ECL Cyber team of ICS Cyber Security Engineers supporting the industrial sector in New Zealand. His background includes control and safety systems experience as a TÜV certified Functional Safety Engineer.

Read more about Peter Jackson

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