Successful phishing attacks on end users and system administrators continue to be the factor that enables nearly 80% of damaging security incidents. Many companies are spending on user awareness and education programs but find it is hard to sustain initial gains in phishing awareness, recognition, and resilience and are lacking the data needed to develop and track meaningful awareness metrics.
During this SANS WhatWorks webcast, SANS Director of Emerging Security Trends John Pescatore interviews Janet Roberts, Global Head of Security Education and Awareness at Zurich Insurance, to gain her insight on what she went through in the business justification and deployment of the SANS Security Awareness platform to increase overall awareness of how to recognize and avoid security attacks. Roberts has measurable results showing reduced damage and increased participation by the workforce in reporting suspicious events.
John Pescatore has been the Director of Emerging Security Trends at SANS Institute since 2013. Before that, he worked in computer and network security for organizations like the NSA, U.S. Secret Service, and Gartner, Inc.
Janet Roberts has over 15 years of experience in cybersecurity education and awareness. Formerly the SVP, Global Head of Security Education and Awareness at Zurich Insurance, she now provides security awareness consulting through J M Roberts Consulting, LLC.
