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Building Security Culture at Southwest Airlines

  • Tue, Oct 6, 2026
  • 11:00AM - 12:00PM EDT
  • English
  • Hannah Hardee
  • Industry Research Presentation
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A Conversation on the Human Side of Cybersecurity

The role of the security awareness professional is shifting. It's no longer enough to educate people on security, the real work is learning to understand people, and using that understanding to change how they think and behave. In this conversation, Rachael Saffer sits down with Hannah Hardee, Cybersecurity Analyst in Training, Education and Awareness at Southwest Airlines, to talk about that shift from the inside. Hannah shares what first drew her toward researching human behavior, how she's seen her own role change from awareness to something closer to change management, and what she's learned building security culture at scale as a result. Part of the SANS Security Awareness & Culture Report campaign, this is a candid look at what it actually takes to lead this kind of work today, and where the role is headed next.

Meet Your Speaker

Hannah Hardee
Hannah Hardee

Hannah Hardee

Cybersecurity Analyst at Southwest

Hannah Hardee is a Technology Analyst at Southwest Airlines that works to strengthen the organization against digital threats while cultivating her team into industry thought leaders.

Read more about Hannah Hardee