What You Will Learn
Stop Treating Symptoms. Cure The Disease.
This course will show you the most effective ways to mature your vulnerability management program and move from identifying vulnerabilities to successfully treating them. You will learn how to move past the hype to successfully prioritize the vulnerabilities that are not blocked, then clearly and effectively communicate the risk associated with the rest of the vulnerabilities in your backlog that, for a variety of reasons, cannot currently be remediated. You'll also learn what mature organizations are doing to ease the burden associated with vulnerability management across both infrastructure and applications as well as across both their cloud and non-cloud environments.
This Course Will Prepare You To:
- Create, implement, and mature your vulnerability management program
- Establish secure and defensible enterprise and cloud computing environments
- Build an accurate and useful inventory of IT assets in the enterprise and the cloud
- Identify existing vulnerabilities and understand how to meaningfully use this information
- Better analyze the output of VM tools and related technology to make the data more actionable
- Prioritize vulnerabilities for treatment based on a variety of techniques
- Effectively report and communicate vulnerability data within your organization
- Understand treatment capabilities and better engage with treatment teams
- Make vulnerability management more fun and engaging for all those involved
MGT516 provides you with the information you need to skillfully fight the VM battle. Learning is reinforced through lab exercises, including the Cyber42 game. The game puts students in the driver's seat for the fictional Everything Corporation ("E-Corp"). Students will have to select three major initiatives throughout the course that will mature E-Corp's VM program, and they'll also need to choose how to respond to 13 realistic events that are sure to have an impact on their program. Depending on how students respond, E-Corp's security culture and the maturity of the different components of its VM program will be impacted. These tabletop exercises will enable students to put the skills they are learning into practice when they return to work at their own organizations.
Succeed Where Many Are Failing
Vulnerability, patch, and configuration management are not new security topics. In fact, they are some of the oldest security functions. Yet, we still struggle to manage these capabilities effectively. The quantity of outstanding vulnerabilities for most large organizations is overwhelming, and all organizations struggle to keep up with the never-ending onslaught of new vulnerabilities in their infrastructure and applications. When you add in the cloud and the increasing speed with which all organizations must deliver systems, applications, and features to both their internal and external customers, security may seem unachievable.
This course highlights why many organizations are still struggling with vulnerability management and shows students how to solve these challenges. How do we manage assets successfully and analyze and prioritize vulnerabilities? What reports are most effective? How do we deal with vulnerabilities in our applications, and how do we treat them? How do we make vulnerability management fun and get everyone to engage in the process? We'll not only answer these questions, but also examine how the answers change as we move to the cloud, implement the private cloud, or roll out DevOps within our organizations.
The primary goal of this course is to help you succeed where many are failing and to present solutions to the problems many organizations are experiencing or will experience as they mature. Whether your vulnerability management program is well established or just starting, this course will help you think differently about vulnerability management.
By understanding common issues and how to solve them, you will be better prepared to meet the challenges ahead and guide your IT teams and the broader organization to successfully treat vulnerabilities. Through discussion-based labs and other exercises in the MGT516 course, you will learn specific analysis and reporting techniques. The Cyber42 game will allow you to experience the issues you may face when building out your own program or responding to events in your environment.
The course is based on the Prepare, Identify, Analyze, Communicate, and Treat (PIACT) Model:
- Prepare: Define, build, and continuously improve the program
- Identify: Identify vulnerabilities present in our operating environments
- Analyze: Analyze and prioritize identified vulnerabilities and other program tasks to provide meaningful assistance and guidance to stakeholders and program participants
- Communicate: Present the results of your analysis appropriately and effectively to all stakeholder groups to help them understand the corresponding risks and treatment options
- Treat: Implement, test, and monitor solutions to vulnerabilities, vulnerability groups, and broader issues identified by the program
What About The Cloud?
Knowing that many organizations are adopting cloud services in addition to more traditional operating environments, we'll also look at different cloud service types throughout the course and how they impact the program. We will highlight some of the tools and processes that can be leveraged in each of these environments and present new and emerging trends.
WHAT YOU WILL RECEIVE
- Student manuals containing the entire course content and lab introductions and debriefs
- Access to lab materials and bonus content on the class website
- Cyber42 Cybersecurity Leadership Simulation Game Days
- Operational Cybersecurity Executive Triad
- Rekt Casino Hack Assessment Operational Series: Vulnerability Management Gone Wrong
- SANS Vulnerability Management Maturity Model Poster
- SANS 2020 Vulnerability Management Survey, Nov 2020
- SANS 2020 Vulnerability Management Survey: A Panel Discussion, Nov 2020
- SANS Vulnerability Management Maturity Model, Aug 2020
- How to Communicate about Security Vulnerabilities, Jan 2020
- Cloud Security Vulnerabilities, Management, and Communication, Dec 2019
- Security Vulnerability Prioritization: Managing Millions of Vulns, Nov 2019
- Five Keys for Successful Vulnerability Management, June 2019
- Next-Gen Vulnerability Management: Clarity, Consistency, and Cloud, June 2019
WHAT TO TAKE NEXT
- Cloud Security Courses
- Management Courses
Syllabus (30 CPEs)
In this section we look at why vulnerability management is important and introduce the course. We then provide an overview of the cloud and how different cloud service types and architectures can impact the way we manage vulnerabilities. We'll also look at how to choose technologies and tools for our cloud environments. Finally, we'll dig into why asset management is so important and foundational for effective vulnerability management, and the different ways that gaining additional context can help us succeed.
Moving to the Cloud
- Scenario-based lab about the impact of moving to the cloud on an organization's vulnerability management program
- Scenario-based lab on how to identify critical contextual attributes that need to exist within our asset management database or be tracked in some other way to prioritize and manage vulnerabilities more effectively
Leveraging Asset Context
- Hands-on lab leveraging a spreadsheet that contains both vulnerability and asset data sets to answer questions about the vulnerability of data and the quality of the asset data
- Game introduction and practice event
- Initiative selection for Round 1
- Two Round 1 events
Cloud and Cloud Vulnerability Management
- Tool selection in the cloud
- Importance of context
- Attributes and inline context
- Cloud asset management
Identifying vulnerabilities continues to be a major focus for our security programs, as it can provide insight into the current risks to our organization. It also provides the data for our analysis and for the measures and metrics we use to guide the program and track our maturity. In this section, we will look at common identification pitfalls and discuss identification architecture and design across both infrastructure and applications. We'll also look at where we might require permission to perform identification and how we safely grant permission to third parties to test our systems and applications and responsibly disclose any findings.
- Scenario-based lab to better understand and identify the types of scanning that are most effective for different asset types
- Scenario-based lab to better understand and identify the reasons why certain vulnerabilities are showing up in infrastructure scans even though they seem invalid or out of place
- Two Round 1 events and one Round 2 event
- Initiative selection for Round 2
- Tools, architecture, and design
- Cloud identification
- Validating scan results
- Scanner configuration
- Application vulnerabilities
- Bug bounty programs
Gone are the days when we can just scan for vulnerabilities and send the raw output to our teams for remediation. We need to help reduce the burden by analyzing the output to reduce inaccuracies and identify root-cause issues that may be preventing remediation. Once we have identified the issues that cannot be resolved, we should prioritize the rest to ensure that we are having the greatest impact and provide targeted reports or dashboards to system and platform owners. In this section, we will look at some common inaccuracies in the output of our identification processes, discuss prioritization, and then look at what metrics are commonly used to measure our program and the related operational capabilities. We will also discuss how to generate meaningful reports, communication strategies, and the different types of meetings that should be held to increase collaboration and participation.
- Hands-on lab leveraging a spreadsheet to provide a high-level illustration of basic prioritization based on severity and also a more risk-based approach to prioritization
Solution Groups and Types
- Demo of two different methods (spreadsheet and ServiceNow) to apply solution groups or remediation actions to vulnerability data sets and leverage the groupings for analysis and reporting.
- Three Round 2 events
- Vulnerability-centric prioritization
- Asset-centric prioritization
- Threat-centric prioritization
- Threat intelligence in VM
- Solution and exclusion groups
Treating vulnerabilities and reducing risk is the ultimate goal of all that we do in vulnerability management. It is important for program managers and all participants to understand the typical processes and technologies that exist and how to leverage them to increase positive change within the organization. Most organizations will have some type of change, patch, and configuration management program. In this course section, we will look at how we interface with these processes to streamline change and increase consistency. We'll also examine some unique challenges we face in the cloud, how to better deal with application vulnerabilities, and some alternatives we can look to when traditional treatment methods are not available.
- Discussion and thought-based lab about what organizational cultures are most or least conducive to vulnerability management and how to go about changing or influencing culture
- Scenario-based lab to better understand and identify how to gauge the effectiveness of the treatment options selected for various vulnerabilities after implementation and over time
- Initiative selection for Round 3
- Two Round 3 events
- Change management
- Patch management
- Configuration management
- Cloud management
- Application management
- Alternative treatment
- Other treatment considerations
Vulnerability management is not the easiest job in an organization, and there are many challenges that can hold us back. From split responsibility and accountability to reliance on shared personnel, much of the work done in this space goes unrecognized. In this section, we'll summarize much of what we have learned and discussed throughout the week and look at how we can use this information to improve the program. We'll discuss how we can make VM more fun and successful within the organization, how we can identify and collaborate more effectively with various stakeholders, and how we can build out and mature a robust vulnerability management program.
Vulnerability Management Buy-In
- Scenario-based lab to better identify important stakeholders and get or improve buy-in for the program
- Three Round 3 events
- Final scoring and wrap-up
- Making VM fun
- What are we doing today, and why it isn't working?
- How can we improve?
- How are we doing things today?
- Creating a VM program
- Common problems
- Advancing the program
- The SANS VM Maturity Model
A basic understanding of risk management objectives and IT systems and operations is recommended for this course.
You must bring a computing device (laptop or tablet) with the latest version of Microsoft Excel. This will be used for multiple exercises throughout the course.
If you have additional questions about the laptop specifications, please contact firstname.lastname@example.org.
"It is easy to be overwhelmed by the amount of information available to us about the risks in our environments. Vulnerabilities are present in just about every device and software that we use, with new reports released daily. Managing this dynamic landscape is a challenge for all organizations. Our goal with this course is to provide students with a framework for a vulnerability management program. The aim is to enable students to effectively identify the key problems within their environment, evaluate potential solutions to those problems, and efficiently communicate within their teams and to the organization on the effectiveness of vulnerability management."
"I appreciated Jonathan sharing his personal examples today as he covered the material. Great real world challenges and made the content more relatable. Thank you!" - Bridget Aman
"I have spent over a decade helping organizations improve their infrastructure and application vulnerability management capabilities and programs. It surprises me how many organizations are struggling with similar issues. I'm also concerned when I hear from organizations about how they are going to successfully implement vulnerability management in the cloud, even while they are still struggling to manage vulnerabilities in their more traditional operating environments. With this course, we want to provide students with a better understanding of what they can do to improve their current program and extend that program into the cloud. We want them to understand the common roadblocks they will face and provide solutions to these challenges. There is no one-size-fits-all solution to vulnerability management, but there are definitely common themes in mature organizations. The course is also a great opportunity to learn from what peers are doing in their organizations to solve some of the same problems you may be facing.â€
"David has vast experiences with numerous different types of organizations in vulnerability management. During the class, this was vital in bring in and discussing real-world challenges." - Vikas Bangia, Bessemer Trust"