MGT433: Managing Human Risk

People have become the primary attack vector. Manage your human risk.

Learn the key lessons and the roadmap to build a mature awareness program that will truly engage your workforce, change their behavior and ultimately manage your human risk. Apply models such as the BJ Fogg Behavior Model, AIDA Marketing funnel, and Golden Circle, and learn about the Elephant vs. the Rider. Concepts include how to assess and prioritize your top human risks and the behaviors that manage those risks, how to engage, train and secure your workforce by changing their behaviors and culture, and how to measure the impact and value of that change.

The course content is based on lessons learned from hundreds of programs from around the world. You will learn not only from your instructor, but from extensive interaction with your peers. Finally, through a series of labs and exercises, you will develop your own custom plan to implement as soon as you return to your organization.

"This is an absolutely fantastic course. Lance is a great presenter and held my interest through the entire course. The material is so valuable, I can't wait to go back and map out my plans on how I'm going to use it." - Lesley Swann, Baker Donelson

BUSINESS TAKEAWAYS:

• Align your security awareness program with your organization's strategic security priorities
• Effectively identify, prioritize and manage your organization's top human risks.
• More closely integrate your security awareness efforts with your security team'soverall risk management efforts.
• Make the most of your investment by sustaining your program long term, going beyond changing behavior to embedding a strong security culture
• Communicate and demonstrate the value of the change to your senior leadership in business terms

SKILLS LEARNED:

• Master how to map and benchmark your program's maturity against your peers'.
• Understand the Security Awareness Maturity Model and how to leverage it as the roadmap for your program
• Ensure compliance with key standards and regulations
• Implement models for learning theory, behavioral change, and cultural analysis
• Define human risk and explain the three different variables that constitute it
• Explain risk assessment processes
• Leverage the latest in Cyber Threat Intelligence and describe the most common tactics, techniques, and procedures used in today's human-based attacks
• Identify, measure, and prioritize your human risks and define the behaviors that manage those risks
• Define what security culture is and the common indicators of a strong security culture
• Explain your organization's overall culture and how to most effectively align cybersecurity with and embed into your organization'sculture
• Measure the impact of your program, track reduction in human risk, and how to communicate to senior leadership the value of the program.

HANDS-ON TRAINING:

A big part of the course is not only learning but applying what you learn working as groups with your peers. Not only does this provide you a far better understanding and application of course content, but enables you to interact and learn from others. This three section course has eight interactive labs. Each lab is approximately 30 minutes to complete as a team, with another 20-30 minutes of group discussion.

• Section 1: Determine Your Program'sMaturity Level, Creating an Advisory Board, Identify and Prioritize the Top Human Risks to Your Organization
• Section 2: Identify and Prioritize the Key Behaviors that Manage Your Top Human Risks, Leverage the AIDA Model to Sell MFA, Putting it All Together, Creating an Engagement Plan
• Section 3: Define Your Organization'sCulture, Measuring a Key Human Risk and Behaviors that Manage that Risk

What MGT433 Students Are Saying About the Labs

"Just what I needed." - Philippe Vaquer, Bureau Veritas

"Incredibly useful and supportive to the learning." - William Edwards, HM Land Registry

"The labs presented an effective way to grasp the material and present to others for good feedback." - Michael U., US Government

"I enjoyed learning from other attendees during the breakout session. It's really good to hear about how other organizations implement their programs. Sharing best practices has been really insightful."- Angela Childs

SYLLABUS SUMMARY:

• Section 1: Learn the fundamentals of managing human risk, to include gaining leadership support, behavior change models, and how to assess and prioritize risk .
• Section 2: Learn how to prioritize the specific behaviors that most effectively manage your human risk. Then how to engage, train and motivate your workforce to change and exhibit those key behaviors.
• Section 3: Learn how to build and embed a strong security culture, how to measure and communicate the value of your program and how to put a final plan together.

NOTE: This class is designed as a beginner to intermediate level course. Highly experienced security awareness or culture professionals or senior security leaders should consider the more advanced five-day LDR521: Security Culture for Leaders.

ADDITIONAL FREE RESOURCES:

• Commonalities of Salt and Security Culture
• Security Awareness Roadmap: Managing Your Human Risk, poster
• Annual Security Awareness Report (TM): Managing Human Risk
• Expanded to Three Days, blog
• For those of you who are looking to get involved in this field, or are already involved but looking to grow, consider reading this blog on how to develop your career path.

WHAT YOU WILL RECEIVE:

This course provides you with the opportunity to join the SANS Security Awareness Community Forum, a private, invitation-only community of over 1,500 awareness officers who share resources and lessons learned. In addition, you will receive the following with the course:

• Printed + Electronic course books that include slides with detailed notes for each slide
• Printed + Electronic lab book
• Digital Download Package containing digital copies of all the labs, supplemental materials, reports, templates and examples
• MP3 audio files of the complete course lecture
• One 90-day license to a library of awareness content from SANS Security Awareness. Read the FAQ here.

WHAT COMES NEXT:

LDR521: Security Culture for Leaders This course takes MGT433 to the next level by teaching you how to leverage the principles of organizational change in order to develop, maintain, and measure a security-driven culture.

MGT512: Security Leadership Essentials for Managers This course provides an overview of how to manage different security technologies, controls, and frameworks, and how they work together. It's an excellent way to better understand how awareness of human risk and knowing how to manage it partners with other elements of security.

MGT514: Security Strategic Planning, Policy, and Leadership This is SANS' most advanced course for senior security leaders, CSOs. and CISOs. It's an excellent way to better understand how awareness of human risk and knowing how to manage it support your organization at a strategic level.

For additional cybersecurity leadership training courses, please visit our main SANS Cybersecurity Leadership curriculum page.