Cybersecurity Management | Nice Framework

Database Administration (DTA)

Data Administration develops and administers databases and/or data management systems that allow for the storage, query, protection, and utilization of data.

Work Role Definition
Administers databases and/or data management systems that allow for the storage, query, and utilization of data.
Recommended SANS Training & GIAC Certification:
- SEC401: Security Essentials: Network, Endpoint, and Cloud
  - Certification: GIAC Security Essentials (GSEC)
Work Role Definition
Examines data from multiple disparate sources with the goal of providing new insight. Designs and implements custom algorithms, flow processes and layouts for complex, enterprise-scale data sets used for modeling, data mining, and research purposes.
Recommended SANS Training & GIAC Certification:
- SEC401: Security Essentials: Network, Endpoint, and Cloud
  - Certification: GIAC Security Essentials (GSEC)
- SEC573: Automating Information Security with Python
  - Certification: GIAC Python Coder (GPYC)
- FOR578: Cyber Threat Intelligence
  - Certification: GIAC Cyber Threat Intelligence (GCTI)
- SEC595: AI, Applied Data Science, and Machine Learning for Cybersecurity Professionals
- SEC598: Security Automation for Offense, Defense, and Cloud
- SEC673: Advanced Information Security Automation with Python

Knowledge Management (KMG)

Knowledge Management manages and administers processes and tools that enable the organization to identify, document, and access intellectual capital and information content.

Work Role Definition:
Responsible for the management and administration of processes and tools that enable the organization to identify, document, and access intellectual capital and information content.

Recommended SANS Training & GIAC Certification:
- SEC301: Introduction to Cyber Security
  - Certification: GIAC Information Security Fundamentals (GISF)
- SEC402: Cybersecurity Writing: Hack the Reader
- SEC403: Secrets to Successful Cybersecurity Presentation

Customer Service and Technical Support (STS)

Customer Service and Technical Support addresses problems; installs, configures, troubleshoots, and provides maintenance and training in response to customer requirements or inquiries (e.g., tiered-level customer support). Typically provides initial incident information to the Incident Response (IR) Specialty.

Work Role Definition:
Provides technical support to customers who need assistance utilizing client level hardware and software in accordance with established or approved organizational process components. (i.e., Master Incident Management Plan, when applicable).

Recommended SANS Training & GIAC Certification:
- SEC401: Security Essentials: Network, Endpoint, and Cloud
  - Certification: GIAC Security Essentials (GSEC)
- SEC504: Hacker Tools, Techniques, and Incident Handling
  - Certification: GIAC Certified Incident Handler (GCIH)

Network Services

Network Services installs, configures, tests, operates, maintains, and manages networks and their firewalls, including hardware (e.g., hubs, bridges, switches, multiplexers, routers, cables, proxy servers, and protective distributor systems) and software that permit the sharing and transmission of all spectrum transmissions of information to support the security of information and information systems.

Work Role Definition:
Plans, implements, and operates network services/systems, to include hardware and virtual environments.

Recommended SANS Training & GIAC Certification:
- SEC401: Security Essentials: Network, Endpoint, and Cloud
  - Certification: GIAC Security Essentials (GSEC)
- SEC501: Advanced Security Essentials - Enterprise Defender
  - Certification: GIAC Certified Enterprise Defender (GCED)
- SEC555: SIEM with Tactical Analytics
  - Certification: GIAC Certified Detection Analyst (GCDA)

Systems Administration (ADM)

Systems Administration installs, configures, troubleshoots, and maintains server configurations (hardware and software) to ensure their confidentiality, integrity, and availability. Also, manages accounts, firewalls, and patches. Responsible for access control, passwords, and account creation and administration.

Work Role Definition
Responsible for setting up and maintaining a system or specific components of a system (e.g. for example, installing, configuring, and updating hardware and software; establishing and managing user accounts; overseeing or conducting backup and recovery tasks; implementing operational and technical security controls; and adhering to organizational security policies and procedures).

Recommended SANS Training & GIAC Certification:
- SEC401: Security Essentials: Network, Endpoint, and Cloud
  - Certification: GIAC Security Essentials (GSEC)
- SEC505: Securing Windows and PowerShell Automation
- SEC586: Security Automation with PowerShell

Systems Analysis (ANA)

Systems Analysis studies an organization's current computer systems and procedures, and designs information systems solutions to help the organization operate more securely, efficiently and effectively. Brings business and information technology (IT) together by understanding the needs and limitations of both.

Work Role Definition
Responsible for the analysis and development of the integration, testing, operations, and maintenance of systems security.
Recommended SANS Training & GIAC Certification:
- SEC401: Security Essentials: Network, Endpoint, and Cloud
  - Certification: GIAC Security Essentials (GSEC)
- SEC488: Cloud Security Essentials
  - Certification: GIAC Cloud Security Essentials (GCLD)
- SEC504: Hacker Tools, Techniques, and Incident Handling
  - Certification: GIAC Certified Incident Handler (GCIH)
- AUD507: Auditing Systems, Applications, and the Cloud
  - Certification: GIAC Systems and Network Auditor (GSNA)
- SEC505: Securing Windows and PowerShell Automation
  - Certification: GIAC Certified Windows Security Administrator (GCWN)
- SEC586: Security Automation with PowerShell

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