2024-11-20
Change Healthcare Clearinghouse Services are Functional
Nine months after suffering a catastrophic ransomware attack, Change Healthcare says that its healthcare-related transactions clearinghouse services have been restored. Change Healthcare normally handles 15 billion financial transactions annually. The American Hospital Association reported that the February attack disrupted services at 94 percent of US hospitals.
Editor's Note
Nine. Months. Later. Their clearinghouse service is not the last thing needing service restoration. I'm pretty sure none of us have put nine months as a recovery time objective without considerable management buy-in. I'm sure there were many conversations about the restored service stability, ability to handle the prior workload plus any catch-up work, and the zinger, promises that the compromise would never happen again, all of which result in delays. Work these out, including what evidence is expected, in your tabletop exercises. Don't forget to include exercises where you actually rebuild/recover and operate a system.
Lee Neely
What fallout will we see from Change Healthcare? I am not sure the blowback has been strong enough yet in the Medical Sector. Does that say more about Healthcare IT or just Healthcare in general?
Moses Frost
This may well have been one of the most expensive breaches in history with much of the cost being borne by customers.