Because you are only able to access your OnDemand Course Certificate of Completion from within your OnDemand course interface, you must write to email@example.com to request a Certificate of Completion once your course access has expired.
A select group of IT professionals who are the technology leaders shaping the future of information security. We have recorded the voices and stories of some of SANS top-rated instructors like Dr. Eric Cole, Ed Skoudis and Stephen Northcutt.
Hands-on exercises are provided throughout the course to demonstrate the use of specific tools or skills used in the course. Our users are able to do the hands-on exercises right in their home or office using their own computer systems.
Our courseware is created by our leading instructors and are updated on a regular basis as technology evolves. OnDemand is also proven to be one of the most effective ways for preparing for GIAC certifications ( https://www.giac.org/certifications ).
We do both with OnDemand. Every Learning Objective has an outcome statement that describes what knowledge or skill is encompassed in that Learning Objective. Assessment tests and hands-on exercises are given throughout the training to determine competency. At the end of the course the student may attempt the GIAC certification.
There is a class size of one since all classes are completely Internet-based and we are also available by email or telephone if a student is having problems. Our program allows you to learn at your own pace, and at times convenient to you, instead of attending a class based on a set schedule and timetable.
Through our online security training program, we basically come to you over the Internet whenever, wherever you want to access training. Because many of the Learning Objectives are fairly short, even ten to fifteen minutes can be enough to make progress on your coursework.
You may contact Customer Support at (301) 654-7267. Our folks are available Monday Friday from 9am to 8pm EST. You may also send an email to us at firstname.lastname@example.org.
For a complete list of OnDemand courses available, please visit https://www.sans.org/ondemand/courses.php
A SANS portal account is required to access your SANS OnDemand course. Log into the SANS portal at portal.sans.org. Click on the "SANS OnDemand" link below the banner ad on your page.
You will have four (4) months from the date your payment is received to complete your OnDemand course.
Your course materials will be mailed to the mailing address that you entered at the time of registration. As soon as payment has been received, it should take 3-5 business days for materials to be received depending on the shipping method that you choose during registration. The OnDemand online material will become available approximately 24 hours after payment has been received.
No. Users may not copy, reproduce, distribute, display, modify or create derivative works based upon all or any portion of the courseware in any medium whether printed, electronic or otherwise, without the express written consent of the SANS Institute. Without limiting the foregoing, user may not reproduce, distribute, re-publish, display, modify, or create derivative works based upon all or any portion of the courseware for purposes of teaching any computer or electronic security courses to any third party without the express written consent of the SANS Institute.
If you did not include the exam at the time that you registered for your OnDemand course, you may add the exam to your registration provided it is still within your first 30 days of access to the course. Once your first 30 days of access have passed, you will need to purchase a Challenge exam. For more information on the Challenge exam, please visit http://www.giac.org/registration/challenge
Unfortunately, due to the increase in intellectual property theft, SANS no longer provides PDF copies of our course materials.
Labs will pop-up in a window as the student progresses through the online course.
Labs are videos of the instructor doing the labs, so students are able to follow along.
Hands-on exercises are also included in the course where the instructor will have the student to do an exercise, or the courseware itself will have exercises for the students.
Depending on the course, there may be no pop-up labs, but there may be exercises. Our less technical courses may have no labs or exercises, due to the nature of the course content.
If you have purchased the GIAC exam with your OnDemand course, you will have 4 months to complete your GIAC exam as well. Therefore, your OnDemand course and your GIAC exam will have the same expiration date.
Each class has an OnDemand Subject Matter Expert who the student will have email access to during the course. To contact the OnDemand Subject Matter Expert, please send your questions in an email to email@example.com.
Your course can be extended beyond your original 4 month access period by purchasing an extension. Each 1-month extension is $199. Although you may purchase extensions to your course, your course may not be extended for any more than 10 months from your original start date.
If you have not purchased the GIAC Certification with your OnDemand course, please click on the "SANS OnDemand Extension Agreement" link below to download the OnDemand Extension Agreement form. All OnDemand Extension Agreements must be completed and faxed to (808) 822-4810. If you wish to phone in your payment for your OnDemand extension, please call (301) 654-7267, Monday - Friday from 9am to 8pm EST.
SANS OnDemand Extension Agreement
No. If you have purchased the GIAC exam with your course, you must purchase a 45 day GIAC extension. The cost of a 45 day GIAC extension is $299.00. To purchase the extension, you must click on the GIAC Certification Portal link, 'Certification Attempts' and then 'Purchase Extension.' The 'Purchase Extension' link is available 15 days before your certification attempt deadline, through 15 days after your certification attempt deadline. The extension will add 45 days to your current expiration date, regardless of when you purchase the extension. Once purchased, certification attempt extensions are non-refundable and non-transferable. Your OnDemand course will be extended to match your new certification expiration date.
You will have access to each assessment for as many times as it takes you to complete each assessment three (3) times with an 80% or better.
Yes. You will be able to:
- Print a progress report at anytime throughout your
course that shows your up-to- the-minute course progress.
- Print a Certificate of Completion once all slides have been viewed and all assessments are successfully completed.
To receive a Certificate of Completion for your OnDemand course, you must view all the slides of the course and pass all of the assessments in the course with an 80% or higher.
You will be able to print your own Certificate of Completion which notes the CPE Credits once you have completed the entire course.
Once you have completed the course and assessments, you can submit your SANS CPE credits by logging in to : https://www.isc2.org/cgi-bin/login.cgi.
"Assessments not yet available" means that the assessments are in the process of being developed and are expected be added within 4-6 weeks. If the assessments are not available when you start your course, you will be provided a time extension to the course for the duration that the assessments were not available to you. So in essence, we will still allow you to have a complete 4 months of access to your course & assessments once the assessments are made available.
"Only available in version 2.0 system" means that the course is in the process of being rebuilt into our new & upgraded OnDemand training system, which we refer to as "version 3.0". Although the course content is the same in both versions, version 3.0 offers an enhanced student experience.
Free course demos are available for all OnDemand courses, so you may preview what a course will look like whether in version 2.0 or 3.0. All courses in the OnDemand course library are available in version 3.0, EXCEPT for MGT 411: SANS 27000 Implementation & Management which is only available in version 2.0 system":
- Version 2.0 courses are also not compatible with the iPad.
- Free Course Demos are available at https://www.sans.org/ondemand/demos.php
Yes. There is a 'How To Use SANS OnDemand' page available through each students' Course Overview page.
iPads come with a 1 year warranty and 90 day phone support. You can purchase an AppleCare Protection Plan for iPads that will extend both of these to two (2) years. The price is $79.00. To purchase you would need to call 800 MY APPLE. This is the same number you would call if you have warranty or repair issues.