An Instant War, Just Add Chat: The Growth of Instant Messaging Technology

Just as there was a steadily growing war for dominance between Web-Browsers during the 1990's, there has been a similar battle within the microcosm of the Instant Messaging (IM) world. And like the larger browser war, the area of IM technologies has had a snowball beginning, a proliferation of...
Jack Schiller
September 13, 2001

All papers are copyrighted. No re-posting of papers is permitted