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Live from the Security Operations Summit: Rethinking the SOC for Long-Term Success & 2019 SANS SOC Survey Preview

  • Monday, June 24, 2019 at 4:00 PM EST (2019-06-24 20:00:00 UTC)
  • John Hubbard, Chris Crowley

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Virtuous Cycles: Rethinking the SOC for Long-Term Success

Many Security Operations Centers (SOCs) have a burnout problem that leads to negativity and constant turnover. With the increasing cybersecurity talent shortage, keeping the people we have will only become increasingly important. The problem is that "Tier 1" and other SOC roles seem destined to burn people out. So what do we do? While the field of psychology understands the factors that cause burnout, many SOCs do not take the time to do the research and create an environment to fight it. Through meticulously defined process and tiering may be the norm, does it lead to sacrificing quality in the long term? Using science-backed research on intrinsic motivation and studies on SOC burnout factors, this talk will make the case that it's time to reconsider how we structure SOCs in order to create long-term success that benefits both the individual and the organization.

John Hubbard, Author and Certified Instructor, SANS Institute

2019 SANS SOC Survey Preview: Live Simulcast

The 2019 SANS SOC Survey will be released in early July. Join Chris Crowley live or via simulcast for a discussion of what's new in this year's survey, and a sneak peek into topics and responses from this year's results. He will talk about the detailed interviews included this year, and highlight the methodology used to develop the results that many organizations use to direct SOC activities for the following year.

If you can't attend the 2019 SANS Security Operations Summit in New Orleans, attend the simulcast!

Chris Crowley, Summit Chair and Principal Instructor, SANS Institute

Speaker Bios

Chris Crowley

Christopher Crowley is the course author for SANS Management 517 - Managing Security Operations and SANS Management 535 - Incident Response Team Management. Chris holds several industry certifications including the GSEC, GCIA, GCIH (gold), GCFA, GPEN, GMOB, GASF, GREM, GXPN, and CISSP. His teaching experience includes FOR585, MGT517, MGT535, SEC401, SEC503, SEC504, SEC560, SEC575, and SEC580; Apache web server administration and configuration; and shell programming. He was awarded the SANS 2009 Local Mentor of the year award. "The Mentor of the Year Award is given to SANS Mentors who excel in leading SANS Mentor Training classes in their local communities." Mr. Crowley spends his spare time mountain biking, rock climbing and savoring epicurean treats.

John Hubbard

John is a Security Operations Center (SOC) consultant and speaker, a Certified SANS instructor, and the course author of two SANS courses, SEC450: Blue Team Fundamentals - Security Operations and Analysis and MGT551: Building and Leading Security Operations Centers. John also teaches additional SANS Blue Team courses such as SEC511: Continuous Monitoring and Security Operations, and SEC555: SIEM with Tactical Analytics. Through his years of experience as a Lead Cyber Security Analyst and SOC Manager for a major pharmaceutical company with over 100,000 employees and global operations, John has developed real-world, first-hand knowledge of what it takes to defend an organization against advanced cyber-attacks. Read Johnís full profile here.

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