Joyce Baker

Joyce M. Baker, Ph.D., PMP, GSLC, CISM has been a leader in training and development for more than 30 years with an emphasis, for much of her career, on cross-cultural communication competence and management communication. She has led largescale projects in both Training and Development and Software Development. As a lead information security manager for a Fortune 100 government contractor, she is responsible for the development of security plans, procedures and processes for government information systems supporting Department of Defense contracts.

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Joyce leads the transition of an information system from the Department of Defense Information Assurance Certification and Accreditation Process (DIACAP) to the Risk Management Framework (RMF), current ongoing compliance with the RMF, and continuous improvements to security for a Department of Defense Organization. With a doctorate in Intercultural Communication from Arizona State University, she has provided training and development services to a wide range of organizations, including colleges and universities, U.S. Government agencies, and private sector businesses across a wide variety of topics. As a fluent, heritage speaker of Japanese, growing up in Hawaii and living in Japan, Dr. Baker has developed a deep understanding of the linguistic and cultural dynamics of Pacific Island and Asian communities. She is excited by the opportunities to mentor others as they continue to develop their skills in information assurance and management. As a proponent of lifelong learning, she knows that the best learning comes from applying and teaching what one has learned and sees mentoring others as an opportunity to hone her skills.