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Blue Team Summit & Training 2020

Louisville, KY | Mon, Mar 2 - Mon, Mar 9, 2020
This event is over,
but there are more training opportunities.

Virtuous Cycles: Rethinking the SOC for Long-Term Success

  • John Hubbard
  • Friday, March 6th, 7:15pm - 8:15pm

Many Security Operations Centers (SOCs) have a burnout problem that leads to negativity and constant turnover. With the cybersecurity talent shortage, keeping the people we have will only become increasingly important. The problem is that "Tier 1" and other SOC roles historically seem to quickly burn people out. So what do we do? While the field of psychology understands the factors that cause burnout, many SOCs do not take the time to do the research and create an environment to fight it. Through meticulously defined process and analyst tiering may be the norm, does it lead to sacrificing quality and happiness in the long term? Using science-backed research on intrinsic motivation and studies on SOC burnout factors, this talk will make the case that it's time to reconsider how we structure SOCs in order to create long-term success that benefits both the individual and the organization.


Bonus Sessions

The following bonus sessions are open to all paid attendees at no additional cost. There are many different types of events that fall into these categories:

  • SANS@Night: Evening presentations given after day courses have ended. This category includes Keynotes.
Wednesday, March 4
Session Speaker Time Type
A SIEMing we will go... Scott Lynch Wednesday, March 4th, 7:15pm - 8:15pm SANS@Night
Thursday, March 5
Session Speaker Time Type
CloudSec Rules Everything Around Me Kyle Dickinson Thursday, March 5th, 7:15pm - 8:15pm SANS@Night
Friday, March 6
Session Speaker Time Type
Virtuous Cycles: Rethinking the SOC for Long-Term Success John Hubbard Friday, March 6th, 7:15pm - 8:15pm SANS@Night