Assessing the Impact of Unsolicited Commercial E-mail in a Large Corporation

Unsolicited commercial e-mail has become an increasing issue in corporate environments. This case study examines the impact of unsolicited commercial email (also known as spam) on the productivity of employees in the research division of a large global corporation. Questionnaires were utilized to...

By

Joseph McComb

April 8, 2004

All papers are copyrighted. No re-posting of papers is permitted

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