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Ouch! Newsletter

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OUCH: The Report On Identity Theft and Attacks On Computer Users
Volume 1, No. 12
December 01, 2004
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Major threat this month:
Don't Get Hooked By Phishing Scams During the Shopping Season

Experts are warning that online shoppers need to be extra watchful for phishing scams this holiday season. Online shopping is expected to surge 25 percent over last year and email phishing scams have rocketed by a staggering 1,200 percent since last January.

Read the full story here:
http://www.internetweek.com/showArticle.jhtml?articleID=53701025

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Take Note: When you update your Windows computer, you usually must get both the Windows updates and Microsoft Office updates. They are at different sites, which are:

Office Update often requires the user to have their original media CDs available to perform updates. Microsoft's explanation for this is in the Office Update FAQ (frequently asked questions) at http://office.microsoft.com/en-us/FX010402221033.aspx#6

Users taking advantage of Microsoft's automatic updating and patching of Microsoft Windows may not be aware that Windows update does *not* also automatically update Microsoft Office products. You have to do it manually.

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What To Avoid This Month
I. Email from people trying to get you to divulge private details.
They are usually trying to steal your identity (and your money).
II. Virus and Hoax Alerts
III. Covert phishing scam lies in wait for its victims
IV. Important Phishing Information
V. Alleged Phisher Arrested in Boston
VI. Many Users Replacing Internet Explorer
VII. Alliance Formed to Fight ID Theft, Phishing Schemes
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More Details About Things To Avoid
I. Email from people trying to steal your identity (and your money)
I.1 Sovereign Bank - 'Sovereign Bank Unauthorized Account Access':
I.2 Paypal - 'Your Account Will Be Suspended'
I.3 Citibank - 'Citibank Alerting Service'
  • The Bait: It arrives in the form of an email that requests "...We Were unable to process the recent transactions on your account. To ensure that your account is not suspended, please update your information by clicking here..."
  • What it tries to make you do: Divulge your personal banking information such as your debit card information, citibank.com username/password
  • Where you can see how it actually appears: http://www.antiphishing.org/phishing_archive/11-10-04_Citibank/11-10-04_Citibank.html
I.4 People's Bank - 'New Mail from People'
I.5 Suntrust Bank - 'Internet Banking with Bill Pay Fees Waived'
I.6 Citibank - 'Your online activity confirmation'
I.7 eBay - 'Account Suspension Notice - Section 9'
II. Virus/Hoax Alerts:
II.1 Sophos: Training course emails are a scam
II.2 W32.Sober.I@mm
  • The Bait: An unexpected email that arrives in your mailbox with various subject lines such as 'hi there', 'Registration confirmation', etc.
  • What it tries to make you do: Open the attached file, and if you do, and follow the instructions, it infects your machine with this virus.
  • Where you can read more on this story: http://www.symantec.com/avcenter/venc/data/w32.sober.i@mm.html
II.3 SymbOS.Skulls
II.4 The latest version of the Mydoom virus suggests to security experts that a much-anticipated "zero day" attack may have already arrived.

"Zero day" refers to an exploit, either a worm or a virus, that arrives on the heels of, or even before, the public announcement of a vulnerability in a computer system. This week's version of Mydoom appeared only two days after a security flaw in Windows Internet Explorer was made public by two hackers, according to experts.

Where you can read more on this story: http://enterprisesecurity.symantec.com/content.cfm?articleid=5054&PID=182998&EID=796
II.5 W32/Mydoom.ah@MM
  • The Bait: Receiving an unexpected email that states "Congratulations! PayPal has successfully charged $175 to your credit card"
  • What it tries to make you do: It tries to make you click on a link provided within email.
  • Where you can read more on this story: http://vil.nai.com/vil/content/v_129631.htm
III. Covert phishing scam lies in wait for its victims:

According to experts, this is a low risk for now, but this could be a sign of worse things to come. Experts have detected a phishing scam that will not require you to click on a link in the email in order to gather your personal data while banking online.

It works by installing a diverter script on your browser so that when you try to go to your bank's website, you are diverted to the phisher's fake website which appears identical to your bank's.

Where you can read more on this story: http://software.silicon.com/security/0,39024655,39125549,00.htm

IV. Important Phishing Information:
IV.1 What To Do If You've Given Out Your Personal Information

If you have been tricked by a phishing method into giving out your personal financial information, do not wait for things to happen or wait for the problem to resolve itself. Take immediate action to protect your identity and your money.

Click on the following link for advice on what to do if you are in this situation. http://www.antiphishing.org/consumer_recs2.html

IV.2 Identity Theft Help Sites

The following links are provided to assist you in case of Identity Theft.

Canadians will find the following side especially valuable:
http://www.psepc.gc.ca/publications/policing/phishing_e.asp

IV.3 Things you should do to protect yourself:

Since most of the phishing emails come through spam, get a spam filtering software program and install it on your computer.

If you suspect a phishing attempt, report it immediately to your bank. Every bank web site has a link or a toll-free number to report scams. Don't be embarrassed if you were tricked into divulging account information. If you report it immediately, your account will be protected until you receive a new PIN.

Change your password and PINs regularly. Banks advise that you use separate PINs and passwords for different accounts. That way, if one gets compromised, your entire financial life won't be revealed.

If you are a frequent user of eBay, download its Web browser toolbar, a small program that runs with a user's Web browser. It flashes red when the user visits a possible spoof site. The toolbar uses a database of spoof site URLs submitted by customers, and is updated quite often.

Check your computer frequently for possible virus infection with an anti-virus software program.

Regularly update your browser with patches.

And more ideas from InfoWorld http://www.infoworld.com/article/04/11/01/HNonlineidtheft_1.html

V. Boston police have arrested an alleged phishing scam artist. Andrew
Schwarmkoff has been arraigned on counts of fraud, larceny, identity theft and receiving stolen goods. Schwarmkoff, who is alleged to be a Russian mobster, was ordered held in lieu of US$100,000 bail. Where you can read more on this story:
VI. Many Users Replacing Internet Explorer

The Washington Post reports that after Microsoft cemented a monopoly of the Web-browser market, it let Internet Explorer (IE) go stale, parceling out ho-hum updates that neglected vulnerabilities routinely exploited by hostile Web sites.

Then came FireFox, the latest in web browsers. Firefox blocks pop-up ads automatically, does not use Active X (which has been known to cause problems), and resists "phishing" scams, in which con artists lure users into entering personal info on fake Web pages.

Where you can read more on this story:
http://www.washingtonpost.com/wp-dyn/articles/A47146-2004Nov13.html?sub=new (This site requires registration)

Editor's Note (Paller): FireFox, like IE, has security vulnerabilities. Another IE alternative is the Opera browser (www.opera.com) which will probably be found to have security flaws, as well.

VII. Alliance Formed to Fight ID Theft, Phishing Schemes

Five online security software and service providers have formed the Anti-Fraud Alliance Group in order to help e-commerce and financial services firms fight fraudulent online activities such as phishing and identity theft.

Where you can read more on this story:
http://enterprisesecurity.symantec.com/content.cfm?articleid=5077&PID=182998&EID=799

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