SANS Institute

How to Register

1. Everyone with Internet access must complete the online registration form. (We do not take registrations by phone.)
2. Even if you do not want to submit your payment information online, still complete the online form. There is an option to submit Credit Card information for payment by fax OR phone once the online form is completed and you have your invoice number.
3. SANS ONLY ACCEPTS US & CANADIAN FEDERAL GOVERNMENT PURCHASE ORDERS. If you normally use a Purchase Order, and are not part of the federal government, please see our additional Purchase Order information on the Tuition Information page.
4. You must print YOUR OWN INVOICE at the end of the online registration process, if you need one.

We recommend you register early to ensure you get your first choice of courses. An immediate e-mail confirmation is sent to you when the registration is submitted properly. If you have not received e-mail confirmation within two business days of registering, please call the SANS Registration office at 301-654-SANS(7267) . You may also contact us by e-mail at registration@sans.org.

Important Registration Deadlines

Group Discounts

• 4 - 7 from the same organization registering at the same time: 5% *off registration.
• 8 - 11 from the same organization registering at the same time: 10% *off registration.
• 12 or more from the same organization registering at the same time: 15% *off registration.

All registrations using discount codes will be verified 48 hours after code is issued. Those using a code not meeting the required group level will be subject to the fee difference between their discount registration and the discount level they meet.

To register with a discount you must:

• Obtain a discount code BEFORE you register. Codes cannot be applied to your account after registration is completed.
• Use the discount code on the registration form.
• All group discount registrations MUST arrive in ON THE SAME DAY or the discount will NOT apply. Discounts are NOT retroactive.

To obtain your discount code for registration, complete the discount code request form at www.sans.org/conference/discount.php.

***Only one discount may be used per customer per registration/order. Discounts may not overlap. If you are eligible for more than one discount, we will apply the discount of the largest percentage.

NOTE: Discounts do not apply to all classes. Please check the tuition page of each event for pricing.

How to tell if there is room available in a course

If the course is still open, the secure, online registration server will accept your registration. Sold-out courses will be removed from the online registration.

What to do once registered

Once you receive your payment confirmation e-mail, all you have to do is check in at the SANS registration desk upon your arrival at the Training Event. E-mail alerts will be sent to you before the Training Event with registration times, registration locations, and laptop requirements (if applicable). To check in you will need to present a photo ID. At the registration desk you will receive your SANS badge, applicable course materials, and information you will need while you are at the Training Event.

GIAC certification

GIAC certification is also available without SANS training. For more information about the GIAC program and steps to certification, go to www.giac.org.

If you must substitute / cancel

Substitutions:
You may substitute another person in your place at any time PRIOR to the start of the course by e-mailing registration@sans.org. Only the person identified in your e-mail may be substituted for the original person registered, and once substitution is made, the original registrant can only attend the course by paying full tuition fee.

Refunds:
If you have no one to replace you, please submit your refund request in writing to registration@sans.org, postmarked no later than Wednesday, August 27, 2008. Your pre-paid fee will be returned, less $300.00 processing fee, in the same manner in which it was paid. No refunds will be given after Wednesday, August 27, 2008.